Franciscus Roofing

Hiring a roofing contractor is a major decision for homeowners. Roofing projects affect the structure, safety, and value of a home. Choosing the right person for the job involves more than just comparing prices.

Many homeowners begin their search after spotting damage, leaks, or aging shingles. Others may be planning upgrades related to selling or remodeling. In every case, understanding what to look for in a contractor helps prevent delays, extra costs, and poor workmanship.

This guide explains the main factors to consider when selecting a roofing contractor. Each section covers a key part of the process, from verifying credentials to understanding warranties.

Verify Licensing and Insurance

Licensing and insurance are basic requirements that protect both you and your property during a roofing project.

In Northeast Ohio, roofing contractors should hold a state-issued contractor’s license and be registered with local municipalities. Ask to see these documents before signing any agreement. Many contractors display their license numbers on their websites, business cards, and vehicles.

Insurance is equally important. A reputable roofing company carries two types of insurance: liability insurance (which covers property damage) and workers’ compensation (which covers worker injuries). Always request certificates of insurance and call the insurance provider to verify that the policies are current.

Why it matters: Without proper insurance, you could be held financially responsible for accidents or injuries that happen on your property during the roofing project.

Research Local Experience and Reputation

Local contractors who have served your community for several years typically offer more reliability than companies without local roots.

When choosing a roofer, look for companies that have a physical office in your area and a phone number with your local area code. This helps you avoid “storm chasers” – out-of-town contractors who appear after severe weather, complete jobs quickly (often with poor quality), and then disappear when warranty issues arise.

Check online reviews on Google, the Better Business Bureau, and other platforms. Pay special attention to:

• Recent reviews (within the past 6 months)
• How the company responds to negative feedback
• Consistent themes in customer comments

Ask neighbors, friends, and family members about their experiences with local roofing companies. Personal recommendations often provide valuable insights that online reviews might miss.

Compare Written Estimates and Proposals

Getting multiple estimates helps you understand the fair market price for your roofing project and compare what different contractors offer.

A thorough written estimate includes:

• Detailed description of the work to be done
• Specific materials and brands to be used
• Timeline for completion
• Payment schedule
• Warranty information

When comparing estimates, watch for vague language or missing details. If one estimate is significantly lower than others, ask why. The contractor might be using lower-quality materials or skipping important steps.

Payment red flags:

• Demands for full payment upfront
• Cash-only deals
• High-pressure sales tactics
• Reluctance to provide written estimates

Most reputable contractors ask for a reasonable deposit (typically 10-30% of the total cost) with the balance due upon satisfactory completion of the work.

Check Warranties and Materials

Understanding the warranties that come with your new roof helps you protect your investment for years to come.

Most roofing materials come with manufacturer warranties that cover defects in the materials themselves. These typically range from 20 to 50 years depending on the quality of the shingles or other materials. However, manufacturer warranties usually don’t cover installation errors.

That’s why the contractor’s workmanship warranty is equally important. This warranty covers problems that result from improper installation. Ask potential contractors:

• How long does your workmanship warranty last?
• What specific issues does it cover?
• Is the warranty transferable if you sell your home?
• What might void the warranty?

Get all warranty information in writing as part of your contract. Keep these documents in a safe place for future reference.

Look For Transparent Communication

Clear, consistent communication is a hallmark of professional roofing contractors.

During your initial meetings, notice how well the contractor listens to your concerns and answers your questions. If they’re dismissive or vague before you’ve hired them, communication probably won’t improve during the project.

Ask who will supervise your project and how often they’ll be on site. Find out how updates will be provided and who to contact if issues arise. A dedicated project manager or supervisor ensures accountability and quality control throughout the roofing process.

Communication expectations:

• Clear timeline: You should know when work will start and approximately when it will finish
• Regular updates: The contractor should provide progress reports, especially if delays occur
• Accessibility: Someone should be available to answer questions throughout the project

Professional contractors document all changes to the original agreement in writing to prevent misunderstandings.

Explore Financing Options

Replacing a roof is a significant investment, and many homeowners appreciate flexible payment options.

Some roofing companies offer financing plans that allow you to spread the cost over time. These might include:

• In-house payment plans
• Partnerships with third-party lenders
• Credit card payment options

If you’re considering financing, compare interest rates, repayment terms, and any fees associated with different options. Make sure you understand the total cost, not just the monthly payment.

For roof damage caused by storms or other covered events, your homeowner’s insurance might pay for repairs or replacement. Ask potential contractors if they have experience working with insurance claims and what assistance they provide during the process.

Ask About Certifications and Training

Manufacturer certifications indicate that a contractor has received specialized training in installing specific roofing systems.

Major shingle manufacturers like GAF, Owens Corning, and CertainTeed offer certification programs for contractors. These programs typically require contractors to:

• Complete product-specific training
• Maintain proper licensing and insurance
• Demonstrate a history of quality installations
• Commit to ongoing education

Certified contractors can often offer enhanced warranties on materials and installation. They also tend to be more knowledgeable about the latest roofing technologies and best practices.

Ask potential contractors about their safety protocols as well. Proper safety equipment and procedures protect both workers and your property during the roofing project.

Recognize Warning Signs

Knowing how to spot problematic contractors helps you avoid costly mistakes.

Be cautious of contractors who:

• Offer dramatically lower prices than competitors
• Pressure you to sign contracts immediately
• Lack proper licensing or insurance
• Have no physical business address
• Request large upfront payments
• Communicate poorly or inconsistently

Take time to research any contractor before signing an agreement. Rushing into a decision often leads to regrets later.

Testing contractor responsiveness:

• Initial contact: How quickly do they return your call or email?
• Follow-up questions: Do they provide clear, detailed answers?
• Scheduling: Do they arrive for appointments on time?

Professional contractors respect your time and address your concerns promptly and thoroughly.

Take The Next Step With A Professional Assessment

A professional roof inspection gives you an accurate picture of your roof’s condition and what work is needed.

During an inspection, a qualified roofer examines your entire roofing system, including:

• Shingles or other roofing materials
• Flashing around chimneys, vents, and other penetrations
• Gutters and drainage
• Ventilation
• Underlying structure

Based on this assessment, the contractor provides recommendations and a detailed estimate for necessary repairs or replacement.

Franciscus Roofing offers free roof inspections to homeowners in Northeast Ohio. With over 25 years of experience in the region, they understand local weather challenges and building codes. Their transparent pricing and satisfaction guarantee reflect their commitment to quality service.

Get your free estimate here.

FAQs About Hiring A Roofing Contractor

How much should I expect to pay for a new roof in Northeast Ohio?

A new roof cost in Northeast Ohio typically runs between $7,000 and $15,000, depending on the size of your home, the materials you choose, and the complexity of the installation.

What’s the best time of year to schedule a roof replacement?

Late spring through early fall offers ideal conditions for roof replacement in Northeast Ohio, with warmer temperatures and less chance of snow or rain delays.

How long does a typical roof replacement take to complete?

Most residential roof replacements take 1-3 days to complete, though larger or more complex roofs may require additional time.

What roofing materials work best for Northeast Ohio’s climate?

Asphalt shingles and metal roofing perform well in Northeast Ohio’s variable climate, offering good protection against snow, ice, and seasonal temperature changes.

How do I know if I need a full roof replacement or just repairs?

A professional roof inspection can determine whether repairs or replacement is more appropriate based on the age of your roof, extent of damage, and overall condition.