Franciscus Roofing

Hiring a roofing contractor involves more than comparing prices. It requires asking the right questions to avoid future problems.

This guide outlines key questions to help homeowners in Northeast Ohio evaluate roofing contractors. Each section focuses on a specific topic to make the selection process more straightforward.

Confirm License And Insurance

Start by asking if the contractor holds a valid roofing license in Ohio. Licensing requirements vary by city or county, so it’s important to confirm that the license is up to date for your area.

Request proof of general liability insurance. This covers damage to your home or property during the roofing project. Ask for the insurance certificate to be sent directly from their insurance company.

Confirm that the contractor also carries workers’ compensation insurance. This protects you from liability if workers are injured on your property.

• Protection from liability: Without proper insurance, homeowners may be responsible for injuries or damages that occur during the project.
• Verification method: Ask for certificates of insurance with your address listed as the project location.
• Bond information: A surety bond provides additional protection if the contractor fails to complete the work as agreed.

Verify Experience And References

Roofing requires technical skill, especially in regions like Northeast Ohio where weather conditions can impact materials and installation methods.

1. Seek Local Project References

Ask the contractor for a list of recent roofing projects completed in your area. Contact these homeowners directly to learn about their experience.

When speaking with references, ask:

• Was the project completed on time?
• Was the job site kept clean?
• How was communication throughout the project?
• Were any issues handled promptly?

2. Ask How Long They Have Served The Community

Contractors with a long history in Northeast Ohio will understand local building codes and weather challenges. Ask how many years they’ve worked specifically in your region and request examples of projects in your area.

A contractor who has served the local community for years is more likely to be available if warranty issues arise in the future.

Ask About Written Estimates And Hidden Costs

A written estimate outlines all expected costs for your roofing project. This document helps prevent misunderstandings about pricing.

1. Request A Detailed Line Item Estimate

A line item estimate breaks down each cost component, making it easier to compare quotes from different contractors.

Estimate Component	Why It Matters
Material costs	Ensures quality materials
Labor costs	Reflects fair pricing
Removal costs	Prevents surprise charges
Potential extras	Prepares for contingencies

2. Ask About Possible Additional Fees

Once the old roof is removed, contractors might discover issues that weren’t visible before, such as damaged decking or inadequate ventilation.

Ask the contractor:

• What situations typically lead to additional charges?
• How will you communicate any extra costs before proceeding?
• Is there a written process for approving changes to the original estimate?

Understanding these potential costs helps avoid budget surprises during your project.

Discuss Materials And Warranty Coverage

The materials used on your roof and their warranty coverage directly affect how long your roof will last and what it will cost to maintain.

1. Confirm Manufacturer Partnerships

Many manufacturers offer special certifications to contractors who have been trained to install their products correctly.

• Certification benefits: Certified contractors can often offer enhanced warranties that aren’t available otherwise.
• Manufacturer support: If problems arise, certified contractors have direct access to manufacturer resources.
• Installation standards: Certified contractors follow specific guidelines that can improve roof performance.

Ask if the contractor has partnerships with major manufacturers and what benefits these relationships provide for your project.

2. Inquire About Workmanship Warranty

While manufacturers warranty their materials, the contractor should warranty their installation work separately.

Ask specific questions about the workmanship warranty:

• How many years does the workmanship warranty cover?
• Can the warranty be transferred if you sell your home?
• What specific installation issues are covered?
• How quickly are warranty claims addressed?

A strong workmanship warranty indicates the contractor stands behind their work.

Clarify Project Timeline And Crew Supervision

Understanding when the project will start and finish helps you prepare your home and schedule. Clear timelines also indicate a well-organized contractor.

1. Understand The Scheduled Start And Completion

Ask for specific dates when the project will begin and end. Also discuss how weather delays are handled, which is especially important in Northeast Ohio where conditions can change quickly.

2. Identify The Onsite Supervisor

Every roofing project needs supervision to ensure quality work. Ask who will be on-site managing the crew each day and how they handle quality control throughout the installation process.

The supervisor serves as your main point of contact during the project and should be easily accessible to answer questions or address concerns that arise.

Understand Cleanup And Property Protection

Roofing projects create debris and can potentially damage landscaping or other parts of your property if proper precautions aren’t taken.

1. Protect Landscaping And Gutters

Ask how the contractor will protect your property during the project:

• How will plants and landscaping be covered?
• What measures protect gutters from damage during the installation?
• How are windows and other vulnerable areas shielded?

2. Plan For Debris Removal

Roofing materials contain thousands of nails and other small items that can cause injuries or damage if not properly cleaned up.

• Magnetic sweeping: Ask if the contractor uses magnetic tools to collect nails from your yard and driveway.
• Debris containment: Discuss how falling debris will be contained during the removal of old roofing.
• Final cleanup: Confirm when the final cleanup will occur and what it includes.

Proper cleanup protects your family, pets, and property from hazards left behind after the project.

Check Financing And Payment Options

Understanding payment terms helps you plan financially for your roofing project.

1. Ask About Financing Offers

Many contractors partner with financing companies to offer payment plans. If you’re interested in financing, ask:

• What financing options are available?
• What are the interest rates and term lengths?
• Are there any fees associated with financing?

2. Clarify Payment Schedule

A typical payment schedule includes a deposit before work begins and final payment after completion. Be cautious of contractors who demand full payment upfront.

• Reasonable deposit: A deposit of 10-30% is standard in the industry.
• Progress payments: For larger projects, payments might be scheduled at specific milestones.
• Final payment: This should only be due after the work is completed to your satisfaction.

Clear payment terms protect both you and the contractor throughout the project.

Assess Communication And Follow-Up Support

Good communication prevents misunderstandings and ensures your project runs smoothly.

1. Agree On Progress Updates

Discuss how and when the contractor will provide updates during your project:

• Will you receive daily progress reports?
• What’s the best way to reach the project manager with questions?
• How quickly can you expect responses to your inquiries?

2. Confirm Post-Installation Checks

After the roof is installed, a final inspection ensures everything was completed correctly. Ask if the contractor conducts a walkthrough with homeowners and how they handle any issues discovered after installation.

A contractor who offers strong follow-up support demonstrates commitment to customer satisfaction.

Consider Local Code And Permit Requirements

Roofing projects in Northeast Ohio must comply with local building codes and usually require permits.

Ask who will obtain the necessary permits for your project and whether the cost is included in your estimate. The contractor should also explain how inspections are scheduled and who will be present when the inspector arrives.

Proper permits protect you from potential fines and ensure your roof meets safety standards. They also verify that your contractor follows local regulations.

Explore Specialized Roofing Questions

1. Clarify Work On Unique Roof Features

If your roof has skylights, chimneys, or other special features, ask how these will be handled during the installation:

• Will existing skylights be replaced or reused?
• How will chimney flashing be installed to prevent leaks?
• What techniques are used to seal around vents and pipes?

2. Confirm Ventilation And Insulation Details

Proper ventilation extends roof life and improves energy efficiency. Ask how the contractor will assess your current ventilation system and what improvements they recommend.

Inadequate ventilation can void manufacturer warranties and cause premature shingle failure, so this is an important topic to discuss.

Is A Subcontractor Involved

Some contractors hire subcontractors to perform roofing work. If subcontractors will be used on your project, ask:

• Who manages the subcontractors on-site?
• Do the subcontractors carry their own insurance?
• How does the contractor ensure quality work from subcontractors?

Understanding the relationship between the contractor and any subcontractors helps clarify who is responsible for the work on your home.

Final Thoughts For Hiring A Roofing Contractor

The most critical questions focus on licensing, insurance, experience, written estimates, warranties, supervision, and cleanup. Thorough vetting protects your investment and helps ensure a successful roofing project.

At Franciscus Roofing, we’ve been serving Northeast Ohio homeowners for over 25 years and welcome these questions. We offer free roof inspections and estimates through our website at https://1866staydry.com/ez-quick-quote/.

FAQs About Hiring A Roofing Contractor

What if I receive multiple quotes that vary significantly in price?

Compare the materials, labor, warranty coverage, and scope of work in each quote to understand the differences. The lowest price isn’t always the best value if it compromises on quality materials or proper installation techniques.

What happens if there is a leak soon after installation?

Reputable contractors will address warranty claims promptly, typically inspecting and repairing leaks within a few days of notification. This is why a strong workmanship warranty is important when selecting a contractor.

What if rain or snow starts during the roofing project?

Professional roofers prepare for weather events by covering exposed areas with tarps and pausing work until conditions improve. They should have a clear plan for protecting your home from the elements during the installation process.